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SHIPPING

We aim to process your order within 1 - 2 days of it being placed. EMIAN only ships orders Monday to Friday, during office hours (9am – 5pm GMT+1), and does not operate on public holidays. All orders will be sent via UPS from our warehouse in Barcelona (Spain).

Below are the delivery methods available with estimated arrival time:

 

SERVICE COST

ESTIMATED DELIVERY TIME

TRACKING

Standard Shipping worldwide FREE (UPS STANDARD)

3-9 business days

Yes

Express Shipping worldwide Eur 25 (UPS EXPRESS SAVER)

2-3 business days

Yes

 

Please note that these are estimated delivery times only, therefore EMIAN is not guaranteeing delivery dates.

Once your order is ready to ship you will receive a tracking number via email. You can use this tracking number to see where your package is currently located. Your order will be delivered by a local UPS carrier who will attempt to deliver the goods to you one time . They will also leave a notice card after their delivery attempt to advise on what you can do to arrange the receipt of your package whether scheduling a new delivery attempt or picking the goods at your closest UPS Access Point. Your signature will be required upon delivery.

EMIAN is not responsible if an UPS Access Point temporarily closes for vacations  and thus the delivery is delayed.

UPS Express Saver method shipping on orders made on Thursday night/ Friday Morning will leave our headquarters on the following Monday.

Items may be subject to Customs inspection and duty (if applicable).  Customs clearance is not included in delivery standard/transit time. 

You can track your parcel using the tracking number supplied on your shipping confirmation at

https://www.ups.com/WebTracking/track?loc=es_ES

If you have any questions related to your delivery, please contact our Customer Care team at hello@emian-eyewear.com

 

TAXES AND DUTIES

Customers may be liable for any customs and import duty, quotas, permits, product restrictions and other local requirements. These charges must be paid by the recipient of the parcel. Customs policies vary widely from country to country. Therefore we suggest that you check the requirements in your country before placing an order. We will not be liable for any custom or import duties.

Good news for Mexican and US consumers! Imports of merchandise up to Eur 800 will be allowed into the United States and Mexico free from duties and customs.

 

CURRENCY CONVERSIONS
All prices listed on our site are in Euros and charged to in Euros. The bank that has issued your card determines the exact exchange rate that you will be charged, but in general it should match closely with the current rate.

(Please note that EMIAN do not make any guarantees or promises about what the current exchange rate is or what you will be charged by your bank, as this is out of our control.)

 

INTERNATIONAL SHIPPING RESTRICTIONS
Unfortunately, due to certain labeling, product content and embargo restrictions, we currently do not ship all products available on our website(s) to all countries. If you have a restricted item in your cart, you will receive a message during checkout that lists the restricted item along with specific instructions to remove the item from your cart or to change the shipping method or address if applicable.

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